Privacy Policy
How Fire & Dine collects, uses and protects the information you share with us.
Information we collect
We collect the information you provide when submitting an enquiry, requesting a quotation, contacting our team or sharing product and project details. That may include your name, contact details, delivery address, product interest, message and any attachment you choose to send.
How we use information
We use this information to respond to enquiries, prepare quotations, discuss order arrangements, arrange delivery or installation, and provide customer support. Attachments supplied with enquiries are stored in a private area and are available only to authorised administrators handling the enquiry.
Sharing and security
We do not sell personal information. Information may be shared with trusted service providers only where necessary to fulfil your request or comply with legal obligations. We use access controls, private attachment storage and other reasonable safeguards to protect the information we hold.
Retention and your choices
We keep information only for as long as reasonably necessary for the purpose for which it was collected, our legal obligations and legitimate business records. You may ask us to access, correct or delete your personal information, subject to applicable law.
Contact
For privacy questions, email info@fireanddine.co.za.
Last updated: 18 August 2026.
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